I have used this cream before and it is great. I ordered it again and they sent me the Antifriction Cream (not the 4+) and there is no way to contact the manufacturer or distributer to correct the problem. Their webpage has broken links and no contact number unfortunately. VERY FRUSTRATING. I'd like to get the product I ordered so I just ordered it a second time, where there was a space for comments. Perhaps they will acknowledge my request and send me the product I ordered and paid for.