Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery/import charges for my country?

Any order under 200 we will cover import charges and fees. For orders over that amount, some countries may asses additional fees ontop of the shipping cost, but they are usually minimal.

Which payment methods are accepted?

We accept PayPal and credit cards incl. (Visa, Mastercard, American Express, Discover, Diners and most international credit cards.)

How long will delivery take?

Standard delivery times for the United States range from 1-3 business days. For international shipments, USPS delivers in 1-2 weeks and FedEx delivers to most countries in 1-3 business days.

How secure is shopping on QM Sports Care USA? Is my data protected?

Absolutely! The entire site in encrypted with SSL meaning all your personal information, credit card data, and order history is completely protected and sent securely.

What happens after I place my order?

You’ll receive an order confirmation email containing your order details and shipping address. Please allow 1 day for us to process your order. You’ll then receive an email with tracking information once the order has been shipped. If you have any questions about the order, you can always reply to that email.

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